Crisis Communication

When every minute
counts

In a crisis, you need a cool head, clear strategy and quick decisions. We accompany you in sensitive situations with foresight, experience and proven structures.

Contact crisis experts

The Challenges

What problems do companies face today?

Unprepared for crises

Lack of crisis plans and structures leads to chaos and poor decisions.

Slow response times

Delayed reactions worsen the situation and reputational damage.

Inconsistent communication

Contradictory statements from different speakers undermine credibility.

Media loss of control

The crisis becomes self-perpetuating in the media and social networks.

Our Solutions

How VIPR supports you

Professional crisis structures

Establishment of crisis teams and clear responsibilities for emergencies.

Rapid Response System

Immediate activation of our crisis team for fast, coordinated responses.

One Voice Principle

Unified, coordinated communication across all channels and speakers.

Proactive Issue Management

Early detection and defusing of potential crises before they escalate.

Our Crisis Management System

Professional structures for emergencies

24/7 Crisis Management

Round-the-clock reachable expert team for immediate support.

Immediate consultation
Crisis team activation
First measures
Stakeholder alerting
Hover for details

Rapid Response

Quick reaction and communication in critical situations.

Situation analysis
Immediate measures
Statement development
Media response
Hover for details

Stakeholder Management

Coordinated communication with all relevant stakeholder groups.

Stakeholder mapping
Target group-specific messages
Internal communication
External communication
Hover for details

Media Training

Preparation of speakers for critical media situations.

Interview training
Camera training
Q&A preparation
Stress simulations
Hover for details

Crisis Prevention

Proactive measures for crisis prevention and early detection.

Risk assessment
Issue monitoring
Early warning systems
Prevention strategies
Hover for details

Crisis Aftercare

Systematic analysis and learning for the future.

Reputation rebuilding
Lessons learned
Process optimization
Prevention measures
Hover for details

Protection in critical moments

Minimize damage, preserve trust

Reputation protection

Minimization of reputational damage through professional crisis management.

Fast response

Immediate ability to act in critical situations.

Trust preservation

Preservation of stakeholder trust even in difficult times.

Media control

Active steering of media coverage.

Business continuity

Maintaining business operations despite crisis.

Legal security

Avoiding legal consequences through correct communication.

Frequently Asked Questions

Everything you need to know

Our 24/7 service provides constantly reachable experts with direct access to experienced crisis consultants. Within a short time, we activate a crisis team, develop initial statements, coordinate internal and external communication and stand by you throughout the entire crisis. This includes weekends and holidays.

In Vienna, we are on site within 60 minutes. For all of Austria, we guarantee presence within 4-6 hours. We are available digitally immediately - many crisis measures can be effectively coordinated remotely. We also have a network of partners for international crises.

Absolutely! Crisis prevention is significantly more cost-effective than crisis management. A crisis communication plan defines scenarios, responsibilities, communication channels and prepared statements. Companies with crisis plans demonstrably react 3x faster and suffer 50% less reputational damage.

We have experience with all crisis types: product crises, cyber attacks, compliance violations, workplace accidents, CEO scandals, social media shitstorms, environmental crises, data breaches and more. Each crisis requires specific expertise - our team covers all areas.

Coordination with the legal department is essential. We work hand in hand with your lawyers to act optimally in communication without taking legal risks. Our consultants have experience in the tension between legal requirements and communicative necessities.

Preventive crisis plans start at € 8,000. For acute crisis interventions, we charge daily rates of € 2,500-4,000 depending on complexity. Many customers conclude retainer contracts that combine crisis prevention and guaranteed availability in emergencies. The investment is minimal compared to potential reputational damage.

Yes, crisis simulations are an important part of our offering. In realistic scenarios, we test your crisis response, identify weaknesses and train your team. A simulation typically lasts 1-2 days and is individually tailored to your risk situation.

Ready for the next step?

Prepare for the emergency

Crises often come unexpectedly - your preparation makes the difference

Let us strengthen your crisis resilience together. Preventive or acute - we are there for you.

Start crisis preparation
Crisis Communication Austria | 24/7 Crisis Management - VIPR | VIPR Communications